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Although we provide our customers with SECURE online shopping and a 100% money-back guarantee (please see below),
it's still nice to hear what others who've ordered from Attérg®, Inc. have had to say about our jewelry.
We want you to feel most confident when you place an order with Attérg®, Inc. -- To know that you can
expect to receive not only a high quality piece of jewelry with exceptional workmanship, but one we hope will
exceed your expectations!
This is the reputation that Attérg®, Inc. has built its name upon, and we therefore welcome you to
read the wonderful feedback we’ve had from customers worldwide.
All pieces will arrive tastefully packaged in a gift box and/or drawstring organza bag with bow.
*Extra gift boxes and organza bags
are available for a nominal fee.
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Attérg®, Inc. gift certificates are available
in any denomination.
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For secure online purchases, Attérg®, Inc. currently accepts
Visa, MasterCard, American Express, Discover, and PayPal. Credit card purchases will appear on your
credit card statement as a charge to "Atterg Jewelry Design."
If you are interested in payment options other than those listed, you may
contact us via email at
info@atterg.com.
Attérg®, Inc. is also available via fax at (920) 954-7223.
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For orders within the United States:
All non-custom items are shipped upon receipt via 2-3 day USPS Priority Mail with delivery confirmation.
A flat rate of $5.95 is charged for all orders.
Insurance is available upon request. Currently, the United States Postal Service
charges the following fees for Insured Mail:
| $0.01 - $50.00 |
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$1.65 |
| $50.01 - $100.00 |
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2.05 |
| $100.01 - $200.00 |
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2.45 |
| $200.01 - $300.00 |
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4.60 |
| $300.01 - $5000.00 |
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*4.60 |
* plus $0.90 for each $100 or fraction
thereof over $300 in desired
coverage up to $5,000
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For orders outside the United States:
You may request a shipping quote by e-mailing
info@atterg.com.
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All items may be returned within 10 days of receipt. Merchandise must be
packaged and returned in the original condition it was received with a copy
of the invoice. Contact with Attérg®, Inc. is required prior
to any return in order to process your request and better serve your
needs. You may e-mail us at info@atterg.com.
All non-custom orders may be returned for a refund, credit or exchange less
the cost of shipping. Returns on Custom orders will be granted for
exchange or credit only.
Guarantee of Workmanship
We take pride in our work and devote the extra time and care it takes to assure you receive a finely crafted piece of jewelry. We guarantee our jewelry due normal wear and if, under original ownership, a piece should break — we will repair or replace it at no charge to you for up to 12 months from the original date of purchase. If you should chip a stone or damage a piece not due to our workmanship, or if after 12 months of ownership, we will work with you and submit a reasonable quote for repair.
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Attérg®, Inc. is committed to safeguarding the privacy of our customers. At no time will
we sell, rent or divulge any of your personal information to anyone for any reason. All orders are
processed on a secure online server to ensure that your credit card information is safeguarded.
If you have any questions about our privacy policy, please feel free to
contact us.
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